Refund & Cancellation Policy

Last Updated: August 13, 2026

At Qevito Labs (“we,” “our,” or “us”), operated by Raj Mohan Rajendran, we strive to ensure a transparent and hassle-free experience for users accessing our services via https://rajmohanastrology.com/ and the Lifepath Numerology: Destiny mobile application (collectively, the “Services”).

Please read this policy carefully to understand your rights and options regarding cancellations and refunds.

1. Nature of Services

Our Services consist of digital content, personalized astrological/numerological calculations, reports, and premium subscription features. Due to the digital and immediate nature of these generated insights, specific conditions apply to cancellations and refunds.

2. Subscription Cancellation Policy

You may cancel your auto-renewing subscription at any time:

  • Google Play Purchases: If you purchased a subscription through our mobile app via Google Play, you can cancel it directly through your Android device:
    1. Open the Google Play Store app.
    2. Tap your profile icon in the top right.
    3. Tap Payments & subscriptions > Subscriptions.
    4. Select the subscription and tap Cancel subscription.
  • Website Purchases: If you subscribed directly on our website, you may cancel your subscription through your account settings panel or by contacting our support team at qevitolabs@gmail.com.

Effect of Cancellation: Upon cancellation, your subscription will remain active until the end of the current paid billing cycle. You will not be charged for the subsequent billing cycle, and no partial refunds will be issued for unused days in the active cycle.

3. Refund Policy

Because digital reports, daily predictions, and numerology calculations are made accessible immediately upon purchase, all sales and subscription charges are generally non-refundable, except under the specific circumstances outlined below.

Eligible Circumstances for a Refund:

  • Duplicate Charges: If you were charged multiple times for the same transaction due to a technical error or payment gateway delay.
  • Non-Delivery of Service: If your account was charged, but access to the premium features or report was not granted due to a server or system failure, and our team cannot resolve the issue within 48 hours.

Ineligible Circumstances:

  • Change of mind after purchasing a report or activating a subscription.
  • Dissatisfaction with astrological predictions, as these services are offered for guidance and educational/entertainment purposes only.
  • Failure to cancel an active auto-renewing subscription before the renewal date.

4. Refund Process and Timelines (For Payment Aggregators / BillDesk)

If you meet the criteria for a refund due to a technical error or duplicate charge, please follow the steps below:

  1. Submit a Request: Email our support team at [Insert Support Email] within 7 days of the transaction.
  2. Provide Details: Include your registered account email, Transaction ID, Payment Receipt / Order ID, and a brief description/screenshot of the issue.
  3. Review Period: Our support team will inspect the transaction logs within 2 to 3 business days.
  4. Refund Processing: If approved, your refund will be processed back to the original source of payment (Bank Account, Credit/Debit Card, or UPI).
  5. Payout Timeline: Once initiated, it typically takes 5 to 7 business days for the refunded amount to reflect in your account, depending on your bank or payment service provider.

5. Contact Us

For any questions, payment inquiries, or dispute resolutions regarding this Refund & Cancellation Policy, please reach out to us:

  • Entity: Raj Mohan Rajendran
  • Support Email: qevitolabs@gmail.com
  • Website: https://rajmohanastrology.com/
  • Location: Chennai, Tamil Nadu, India
  • Phone: +91 9789154660

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